> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zuper.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Login to your customer portal

The customer portal is your one-stop solution for viewing your field service-related activities. You must log in and provide your user ID and password to enter our portal, or you can use your email ID and OTP. 

## Pre-Requisites

To do the setup correctly, use the link below:

[**Customer Portal**](https://docs.zuper.co/Settings/Customer_Portal/Customer_Portal)

## **Login via Password**

1. Enter the URL:

`{{company-login-name}}.stagingzuperhub.com` -> Staging\
`{{company-login-name}}.zuperhub.com` -> Live

Login to Zuper customer portal account. Enter the "**Email ID**" and click next. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal1.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=9420d22cec842ec33730fc30e8cf2406" alt="Custportal1 Pn" width="1913" height="853" data-path="images/custportal1.png" />

2. Enter the email ID and password. (Note: this is applicable if you have opted for a user ID and a password.) 

Click the "**Login**" button. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal2.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=1cb0b3f3047fd304bf0ad99736892375" alt="Custportal2 Pn" width="1907" height="850" data-path="images/custportal2.png" />

3. The login is successful. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal3.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=f9fc83cb79c57536261c32123e397c31" alt="Custportal3 Pn" width="1913" height="913" data-path="images/custportal3.png" />

4. To change your password, click the "**Reset Password**" button. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal4.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=551297a563573b21d5caa0174a561576" alt="Custportal4 Pn" width="1907" height="850" data-path="images/custportal4.png" />

5. The password reset email will be sent to the registered email ID.

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal5.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=53636e6cc75b2ac63a82c0a6ad110c25" alt="Custportal5 Pn" width="1899" height="858" data-path="images/custportal5.png" />

6. Check the registered email. Click the "**Set Password**" button. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal6.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=b772d9ff4931f8b60e6dca4f7fa19c4f" alt="Custportal6 Pn" width="1833" height="755" data-path="images/custportal6.png" />

7. Enter the password and reconfirm the password. 

Click the "**Reset Password**" button. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal7.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=16738a23dbb32b923fbfad6f8c25a99a" alt="Custportal7 Pn" width="1864" height="842" data-path="images/custportal7.png" />

8. The password is reset successfully. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal8.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=8bc7e75b1dc6045a6c502dc3e87671db" alt="Custportal8 Pn" width="1852" height="836" data-path="images/custportal8.png" />

9. Enter the email ID and password. (Note: this is applicable if you have opted for a user ID and a password.) 

Click the "**Login**" button. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal9.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=b09cffb96e3ff166b7c4018918c0e7d6" alt="Custportal9 Pn" width="1907" height="850" data-path="images/custportal9.png" />

10. The login is successful. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal10.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=333199fcb696d643ae706416bd9a800f" alt="Custportal10 Pn" width="1913" height="913" data-path="images/custportal10.png" />

## **Login via OTP**

Alternatively, you can login using your email ID and the OTP received in your email ID. 

1. Login to the Zuper customer portal account. Enter the "**Email ID**" and click "**Send OTP**." 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal11.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=5b33da27dddae0265d0e0e22b97edc40" alt="Custportal11 Pn" width="1909" height="872" data-path="images/custportal11.png" />

2. Check the email to get the "**OTP**."

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal12.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=6543299e600d64611023b94d2a2139f4" alt="Custportal12 Pn" width="1877" height="794" data-path="images/custportal12.png" />

3. Enter the OTP received and select the “**Sign in**” button.

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal13.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=684e53d9d1c89b207ff35e886fbbd596" alt="Custportal13 Pn" width="1910" height="861" data-path="images/custportal13.png" />

4. The login is successful. 

<img src="https://mintcdn.com/zuperinc/iVv3y5srKGry72Gq/images/custportal14.png?fit=max&auto=format&n=iVv3y5srKGry72Gq&q=85&s=106fb016e0d3a9c9d4fb5d025b554da8" alt="Custportal14 Pn" width="1913" height="913" data-path="images/custportal14.png" />

## Customer Portal User Manual link

[Customer Portal Settings](https://docs.zuper.co/Settings/Customer_Portal/Customer_Portal)

[**Adding and Managing Cards in Your Wallet**](https://docs.zuper.co/Customer_Portal/Cards)

To learn more about the Customer Portal usage, click [here](https://drive.google.com/file/d/10KQUozMwYmoUhS7GEsjY0QG_ACSIz2Ib/view?usp=sharing)

A secure login process safeguards your personal and financial information on a customer portal. It allows only authorized users to access sensitive data, such as account details, billing information, and order history.
