> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zuper.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Message Media

The **Zuper–Message Media integration** enables you to send outbound **Text Message/Text Notifications** to your contacts directly from Zuper using your Message Media account. This ensures customers receive instant updates on pending items, job progress, or service alerts.

> [!NOTE]
>
> Note:
>
> 1. To enable the Message Media integration on your account, contact our Support Team at [support@zuper.co](mailto:support@zuper.co).
> 2. Ensure that Text Message/Text Notifications are enabled for your contacts.
>
>    Navigation: Contacts → Contacts Listing page → Edit (via three-dot icon) → Edit Contact page → Notification Preferences
> 3. The Zuper–Message Media integration currently supports the following countries: Australia, Canada, New Zealand, the UK, and the US.

## A. Connecting Message Media with Zuper

Follow the steps below to integrate your Message Media account with Zuper.

1. Log in to your **Zuper web app**. Click your **Profile Picture** in the top-right corner. Select **App Store** from the dropdown menu.

![Cloudtalk1 Pn](https://mintcdn.com/zuperinc/YpQ83C8aE_U-mgzA/images/Cloudtalk1.png?fit=max\&auto=format\&n=YpQ83C8aE_U-mgzA\&q=85\&s=2bc9016867f229998cb6d6266d1787fd)

2. Under **Browse by Category**, select **Telephony, Video & SMS**. Choose **Message Media** from the list of available integrations. Click **Install Message Media**.

![Messagemedia1 Pn](https://mintcdn.com/zuperinc/ZFbeTmwB9cv-vBym/images/Messagemedia1.png?fit=max\&auto=format\&n=ZFbeTmwB9cv-vBym\&q=85\&s=9d652cd06ceefaa8146cf4c1a556c3a7)

> [!TIP]
>
> Tip: Keep both the Zuper and Message Media tabs open during setup to switch between them easily.
>
> ###

In the configuration window, fill in the following details:

| Field | Description |
| :- | :- |
| **Authentication Method (Mandatory)** | Select the authentication method – either **Basic Auth** or **HMAC**. |
| **Auth Username  (Mandatory)** | Enter your Message Media authentication username. |
| **Auth Password (Mandatory)** | Enter your Message Media authentication password. |
| **Enable SMS Notification** | Select **Yes** to enable Text Message notifications. |

![Messagemedia3 Pn](https://mintcdn.com/zuperinc/ZFbeTmwB9cv-vBym/images/Messagemedia3.png?fit=max\&auto=format\&n=ZFbeTmwB9cv-vBym\&q=85\&s=08284d266d721239e98325fe869832ea)

Click **Update** to complete the integration setup.

## B. Using the Zuper–Message Media Integration

Once integrated, you can send Text Messages directly from Zuper through Message Media.

1. Navigate to the **Contacts** module from the left navigation menu. Select a contact on the listing page to open its details.

![Cloudtalk8 Pn](https://mintcdn.com/zuperinc/sy0JlWjPI2ux23uI/images/Cloudtalk8.png?fit=max\&auto=format\&n=sy0JlWjPI2ux23uI\&q=85\&s=3e9af30bbfcf99af776514300b211217)

3. On the **Contact Details** page, click **More Actions** on the top right corner and select Email/Text Message from the dropdown menu.

Fill in the following fields:

| Field | Description |
| :- | :- |
| **Contact Via (Mandatory)** | Select **Text Message** to send a notification. |
| **Contact Number (Mandatory)** | Choose the contact’s phone number. |
| **Message Body (Mandatory)** | Enter the text message content. |

![Cloudtalk10 Pn](https://mintcdn.com/zuperinc/YpQ83C8aE_U-mgzA/images/Cloudtalk10.png?fit=max\&auto=format\&n=YpQ83C8aE_U-mgzA\&q=85\&s=c1a492f051436055b7758771b2e0a8af)

Click **Send** to deliver the text message via Message Media.

> [!NOTE]
>
> Note: You can trigger Text Messages via the Contacts module, Bulk Text Message action, or Workflow automation.

## C. Uninstalling Message Media from Zuper

If you no longer need the integration, follow the steps below to uninstall the Message Media app.

1. Log in to your **Zuper web app**. Click your **Profile Picture** in the top-right corner. Select **App Store**.

![Cloudtalk1 Pn](https://mintcdn.com/zuperinc/YpQ83C8aE_U-mgzA/images/Cloudtalk1.png?fit=max\&auto=format\&n=YpQ83C8aE_U-mgzA\&q=85\&s=2bc9016867f229998cb6d6266d1787fd)

2. Under **Browse by Category**, select **Telephony, Video & SMS**. Choose **Message Media**. Click **Deactivate**. You have the option to Uninstall **Message Media**.

![Messagemedia1 Pn](https://mintcdn.com/zuperinc/ZFbeTmwB9cv-vBym/images/Messagemedia1.png?fit=max\&auto=format\&n=ZFbeTmwB9cv-vBym\&q=85\&s=9d652cd06ceefaa8146cf4c1a556c3a7)

3. The Message Media is uninstalled successfully.

![Messagemedia4 Pn](https://mintcdn.com/zuperinc/ZFbeTmwB9cv-vBym/images/Messagemedia4.png?fit=max\&auto=format\&n=ZFbeTmwB9cv-vBym\&q=85\&s=41e4f931ebc98bd7f30e547915421744)

A confirmation message will appear once **Message Media** has been successfully uninstalled.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.