Install and Sign In to Zuper

Zuper is available as a web app and a mobile app for iOS and Android devices. You can access the web app directly in a supported browser or download the mobile app to manage your work on your mobile device.

This guide explains how to install the Zuper Field Service app on iOS and Android devices and sign in to the web.

Before you begin

Make sure you have:

• An existing Zuper user account.
• Your Company Name, Email ID, and Password to sign in.
• An active internet connection.
• A compatible device if you’re using the mobile app. See Device requirements.

If you don’t have your login credentials, contact your company’s Zuper administrator.

​

Access Zuper on the web

You can access the Zuper web portal directly from a supported browser. No installation is required.

To sign in:

1. Open a supported web browser.
2. Go to https://next.zuperpro.com.
   
3. Enter your Company Name and continue.
4. Enter your Email ID and Password.
   
5. Click Login to access your account.
   If your company uses single sign-on (SSO), click Login with SSO instead of signing in with your password.

​

Install the Zuper Field Service app

The Zuper Field Service app is available for iOS and Android devices.

​

On iOS (iPhone or iPad)

To install and sign in to Zuper on your iPhone or iPad:

1. Open the App Store and search for Zuper - Field Service Your Way. You can also open the App Store listing directly.
2. Tap Get or the download icon to install the app.
   
3. Open the app, enter your Company Name, and continue.
4. Enter your Email ID and Password, and then tap Login.

If your company uses single sign-on (SSO), select Login with SSO instead of signing in with your password.

​

On Android

To install and sign in to Zuper on your Android device:

1. Open the Google Play Store and search for Zuper - Field Service App. You can also open the Google Play listing directly.
2. Tap Install.
   
3. Open the app, enter your Company Name, and continue.
4. Enter your Email ID and Password, and then tap Login.

If your company uses single sign-on (SSO), select Login with SSO instead of signing in with your password.

​

Sign in on your Mobile Browser

You can also open the Zuper web app on your mobile browser:

1. Open a browser on your mobile device.
2. Go to https://next.zuperpro.com.
3. Enter your Company Name, Email ID, and Password to sign in.

Note: It won’t be the easiest to navigate since the website is not optimized for mobile, but it should let you accomplish what you are trying to do!

​

Supported Browsers

The Zuper web app supports the following browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

​

Troubleshoot sign-in issues

If you’re having trouble signing in to Zuper, review the following common issues.

What should I do if I can't sign in?

Make sure you’ve entered the correct Company Name, Email ID, and Password.

Also, check your internet connection and try signing in again.

If the issue continues, contact your company’s Zuper administrator or Zuper Support.

What do I do if I forget my password?

On the sign-in screen, click or tap Reset Password. Zuper sends you an email with instructions to reset your password.

What happens if I enter an incorrect password multiple times?

If you enter an incorrect password three times, Zuper temporarily blocks your network IP address for 30 minutes as a security measure.

You can try signing in again after 30 minutes or from a different network.

If you still can’t sign in, contact Zuper Support.

For more information, see Password policy.