Recovery

Accidentally deleted a line item from a module in Zuper, such as an invoice, job, or estimate? Don’t worry, Zuper provides a straightforward way to recover deleted line items, ensuring you can restore essential details like products, services, or tasks without starting over.

Navigation: Settings -> Data Administration -> Recovery

1. Select the “Settings” module from the left panel. Under the “Data Administration,” choose the “Recovery.”

2. Under the modules filter, select the module. Click the recover icon to restore the line item.

3. Click the “Recover” button to recover the line item.

4. The job is recovered successfully.

Note: You can recover deleted line items within 90 days. After 90 days, recovery will no longer be possible.

Module	Supports Recovery
Jobs	✅ Yes
Projects	✅ Yes
Contacts	✅ Yes
Organizations	✅ Yes
Properties	✅ Yes
Parts & Services	✅ Yes
Quotes	✅ Yes
Invoices	✅ Yes
Contracts	✅ Yes
Assets	✅ Yes
Users	✅ Yes
Purchase Orders	✅ Yes
Material Requests	✅ Yes
Timesheets	❌ No
Teams	❌ No

Timesheets and the Teams module’s line items are permanently deleted at the module level and are not logged or listed in the Recovery settings.

Deleted and cancelled are not the same. Recovery restores records that were deleted. A canceled invoice or quote is final and does not appear in Recovery. If you need the same invoice again, clone the original and send the copy.

This feature helps maintain record accuracy and minimizes disruptions to workflow, keeping operations running smoothly.